Frequently Asked Questions

How do I advertise with your station?

Please call (780)466-4930 and ask to speak with the Sales Manager. They will put you in contact with one of our wonderful account executives.

I’d like to send you my press release for our organization. Where should I send it?

Please email it to

I would like to give feedback on content on your station. Who do I send this to?

We value your feedback! Call (780) 466-4930 and ask to speak with the Program Director. – Please leave your name, phone number and/or email address so a Shine FM representative can potentially reach out to you on regarding the feedback and question or concern. Or email

I am an artist and would like to submit my music to your station for consideration. Who should I address the package to?

If you are sending something through the mail, please send to the following:

Attn: Music Director

105.9 ShineFM/ AM930 The Light

5316 Calgary Trail

Edmonton, AB T6H 4J8

If you are emailing a digital single- please email it to

I heard a commercial on your station recently, but I didn't get all the details.

We’d be happy to help you out! If you know the name or type of advertiser click here. Otherwise call (780) 466-4930 and we’d be happy to help you!

I would like to volunteer or work on your street team. Is there any opportunities available?

Please call (780) 466-4930 and ask to speak with the Promotions Director for current Street Team opportunities available.

How do I text in a request or chat with shows?

Instantly message SHINE from your mobile device. Compose a new text messaging (SMS). Type your request or chat message. Post your text to our exclusive text number: 74463.

Select your station

First time users will need to pick their favourite SHINE FM station. When prompted simply key in the A B or C letter to select your SHINE FM station. At anytime you can reselect a SHINE FM station by texting the keyword FM.

How much does it cost when I text you?

There is no premium charge to text us. Your standard network text rates may apply depending on your mobile plan (typical rate as texting a  mate).

How can I text in to win on my mobile?

Simply text in the KEYWORD being promoted (followed by your name) to 74463.

Which mobile networks support the text service?

  • Rogers Wireless
  • Bell
  • TELUS Mobility
  • BellAliant
  • Freedom Mobile
  • Vidéotron
  • Virgin Mobile
  • Eastlink Wireless
  • MTS Mobility
  • SaskTel Mobility
  • NorthernTel
  • Télébec Mobilité
  • Koodo
  • Fido

I subscribed for text alerts - how can I stop/chill from flash alerts?

Type the command keyword STOP as a new text message. Text STOP to 74463.

Alternatively, you can opt out by sending an email here.

I have another question or need help?

For mobile support; send an email to: